Privacy Policy

At Sneakers Land, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from our store.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

Personal Information: Name, phone number, email address, and shipping/billing address

Payment Information: Credit/debit card details, UPI ID, or other payment method details (processed securely via Razorpay)

Order Details: Products ordered, purchase history, delivery preferences

Device Information: IP address, browser type, device type, and other technical data

Communication Data: When you contact us through WhatsApp, email, or phone

2. How We Use Your Information

We use the information we collect to:

Process and deliver your orders

Communicate with you about your order (via email, SMS, or phone call)

Improve our website and services

Provide customer support

Send order updates and promotional offers (only if you opt in)

Prevent fraud and ensure website security

3. Sharing Your Information

We do not sell or rent your personal information to any third party. However, we may share your data with trusted service providers to:

Process payments (e.g., Razorpay)

Deliver your orders (courier partners)

Send communication messages (email or SMS service providers)

These partners are required to keep your information secure and confidential.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

Remember your preferences

Understand how you use our website

Improve website performance

You can disable cookies through your browser settings if you prefer not to allow them.

5. Data Security

We use industry-standard security measures like encryption and secure servers to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee complete security.

6. Your Rights

You have the right to:

Access, update, or delete your personal information

Opt out of promotional messages at any time

Request a copy of the data we hold about you

To do any of the above, please contact us via the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Please check back regularly to stay informed.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: sneakerslandtinsukia@gmail.com
📱 Phone/WhatsApp: +91 8011113478